M4: HOW DO I COMMUNICATE ? |
Contextual interpersonal skillsCourse outline - How we communicate affects the outcome
- Communication blockages – what causes them?
- NLP VAK Model
- Body Language and how to understand it
- Using voice and physiology to enhance the message
- Tailoring the communication to the receiver / listening to the message
- Listening styles
- Practical application of communication styles
- How to do structure presentations 4mat
Learning Outcomes - Design structured verbal communication for team
- Introduce communication
- Review results and effects on motivation
Additional learning
Pre Course - Prepare brief report and presentation about secondment observations
- Complete VAK diagnostic
Course - Communication style questionnnaire
- Communication Case Study – Prudential downsize
Post programe activity - Research NLP and NLP at Work
- Research Grow model for coaching
- Prepare presentation using 4mat
- Complete Belbin questionnaire
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