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M3: HOW DO I MAKE A DIFFERENCE TO THE BUSINESS ? |
Operational EffectivenessCourse outline - The source of competitive advantage
- Setting objectives – how to do it, short term, medium term, long term
- Planning and how to plan / agile planning
- Key Performance Indicators, how to create them and use them
- Time Management – Important and Urgent
- How to delegate
- Planning for contingencies
- Continuous improvement through planning
Learning Outcomes - Identify area for improvement
- Identify an improvement which will work
- Introduce improvement with team acceptance
- Measure and report back on effectiveness of improvement
Additional learning
Pre Course - Keep time management diary in 15 min chunks
- Identify - urgent or important etc each activity, plot on time management grid
- Research competitive advantage
- Identify what organisation has as competitive advantage - link back to vision and values
Course - Case Studies – Business Reinvention and Operation – Jaguar UK, Marconi, Ford
Post program activity
- Implement 14 day time management plan
- Read Covey 7 Characteristics of Highly Effective People – Habit 3
- Read Francis – Step by step competitive strategy
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