Personal development and self-awareness Course outline - Own learning style (Honey Mumford)
- Working in a team - basic ground rules, what makes effective teams
- EI & Understanding own EI scores
- NLP model of communication with others and self
- Using SWOT analysis
- Confidence and self-esteem
- Role of a team leader – day to day and beyond
- Introduction to personal action agendas, learning logs and assignments
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M2: HOW DO I LEAD & MANAGE ? |
Leadership, Management and Motivation
Course outline - What is leadership and what is management
- Management models – Adair, Tannenbaum and Scmidt, Hersey & Blanchard
- Situational Leadership and Team Management
- Leadership exercise
- What is motivation?
- Demotivators and how to overcome them
- Change – enforced change, willing change and effects on motivation
- Problem solving and performance management
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M3: HOW DO I MAKE A DIFFERENCE TO THE BUSINESS ? |
Operational Effectiveness
Course outline - The source of competitive advantage
- Setting objectives – how to do it, short term, medium term, long term
- Planning and how to plan / agile planning
- Key Performance Indicators, how to create them and use them
- Time Management – Important and Urgent
- How to delegate
- Planning for contingencies
- Continuous improvement through planning
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M4: HOW DO I COMMUNICATE ? |
Contextual interpersonal skills
Course outline - How we communicate affects the outcome
- Communication blockages – what causes them?
- NLP VAK Model
- Body Language and how to understand it
- Using voice and physiology to enhance the message
- Tailoring the communication to the receiver / listening to the message
- Listening styles
- Practical application of communication styles
- How to do structure presentations 4mat
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M5: HOW DO I WORK WITH MY TEAM ? |
Building and developing teams and presenting ideas
Course outline - Employee engagement – what it is and how to achieve it
- How do teams develop and what do they need at different stages
- Understanding how your team works and how you work in a team (Belbin)
- Trust in teamwork
- How to coach and mentor the team
- Identifying competencies and skills gaps
- How to get the right staff
- Practical team problem solving exercise
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Review reflection and presentations Course outline - Further training on topics identified by group
- Career planning and review
- Presentation preparation
- Individual presentations to Senior Team covering
- Personal Progress
- Changes implemented
- Efficiencies and savings made
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Poslovna edukacija